Frequently Asked Questions

Yes, we provide free standard shipping on all orders over $75. For orders under $75, a small shipping fee applies, which will be shown at checkout.

Orders typically take 2–5 business days to process and are delivered within 7–15 business days, depending on your location

We begin processing your order as soon as it’s placed. Contact us within 12 hours if you need to make changes — we'll do our best to help.

If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.

Please contact us at support@skydrathreads.com with your order number and a photo of the item. We’ll fix it right away!

Yes! We run seasonal promotions. Be sure to subscribe to our newsletter and follow us on social media to stay updated.

Absolutely. Your data is protected under our [Privacy Policy] and we never share it with third parties.